Privacy Policy

Ancient Earth Landscaping

Effective Date: June 3, 2024

Ancient Earth Landscaping respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our company through our website, online forms, phone calls, text messages, or other services.

1. Business Information

Ancient Earth Landscaping
Phone: 219-246-3839
Email: ancientearthlandscaping@gmail.com

If you have questions about this Privacy Policy or your personal information, you may contact us using the information above.

2. Text Messaging Communications

If you provide your phone number and consent to receive text messages from Ancient Earth Landscaping, you may receive messages related to:

• Appointment confirmations and reminders
• Project scheduling updates
• Estimates or invoices
• Customer service communications
• Service notifications
• Occasional promotional offers or seasonal service reminders

Message frequency may vary depending on your interaction with our business.

Message and data rates may apply depending on your mobile carrier plan.

3. Information We Collect

We may collect the following types of information when you interact with our business:

Name, address and other contact information

Personal Contact Information

• Name
• Phone number
• Email address
• Property or service address

Service Information

• Landscaping service requests
• Property details relevant to services
• Project preferences or budgets
• Photos or information provided for estimates

Transaction Information

If payments are made through third-party systems (such as Jobber or payment processors), those providers securely process payment details. Ancient Earth Landscaping does not store full credit card numbers.

4. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support
• Schedule consultations or services
• Provide estimates and proposals
• Send appointment reminders and project updates
• Deliver invoices and payment confirmations
• Improve our services and customer experience
• Send relevant service updates or promotions

We only use your information for legitimate business purposes related to providing landscaping services.

5. How We Protect Your Information

We take reasonable steps to protect your personal information using industry-standard safeguards, including:

• Secure systems for managing customer information
• Limited access to customer data
• Use of trusted service providers for payment processing and communication tools

While no system can guarantee absolute security, we take appropriate measures to protect your information from unauthorized access, misuse, or disclosure.

6. Sharing of Information

Ancient Earth Landscaping does not sell, rent, or trade your personal information.

Your information may be shared with trusted third-party providers only when necessary to operate our business, such as:

• Payment processing providers
• Scheduling or customer management software
• Text messaging service providers
• Website hosting or communication platforms

These providers are required to handle your information responsibly and only for services related to our business operations.

7. Customer Rights

You have the right to:

• Request access to the personal information we have about you
• Request corrections to inaccurate information
• Request that we delete your personal information where legally permitted

To make a request regarding your personal information, please contact us using the contact information listed above.

8. Opt-Out of Text Messages

You may opt out of receiving text messages from Ancient Earth Landscaping at any time.

To unsubscribe, simply reply:

STOP

After you send the STOP message, you will no longer receive SMS messages from us.

If you need assistance, reply:

HELP

You may also contact us directly at 219-246-3839 for assistance.

9. Changes to This Privacy Policy

Ancient Earth Landscaping may update this Privacy Policy periodically to reflect changes in business practices or legal requirements. Updated versions will be posted with a revised effective date.